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Terms of use
These terms apply to everyone who uses the ritualprim.md website. The website belongs to Service S.D.S. SRL (trading as Ritual Prim), IDNO 1017600045417, registered office: of. 9, 77/A Alexei Mateevici St., Stăuceni, Chișinău MD-4839. By using the website, you accept these terms. The terms for ordering goods and wreaths are set out separately in the "Order Terms", and the processing of personal data in the "Privacy Policy".
What the website offers
The website provides information about Ritual Prim's services: funeral arrangements, cremation, international repatriation, funeral transport, goods and wreaths. Through the website you can send an enquiry, request a call back, or send an order for goods or a wreath.
An enquiry sent through the website is not a contract. A contract for funeral services is concluded with a funeral director once we have clarified the circumstances, the services required and the cost. Orders for goods are placed under the "Order Terms".
Prices and information
Prices on the website are given in Moldovan lei (for repatriation countries, in euros) and are for guidance only: the final cost depends on the circumstances and is agreed before any work begins. Timescales, lists of documents and descriptions of procedures are provided to help you and do not replace advice from a funeral director or a decision by a public authority. Document requirements change, so before any paperwork we check them for your particular case.
Blog articles are written to help you find your way at a difficult time. They do not constitute legal or medical advice.
How to use the website
Please give truthful information in the forms and provide only your own details or those of a person on whose behalf you are entitled to act. You must not use the website to send spam or knowingly false requests, try to access restricted areas, interfere with the operation of the website or collect its content automatically on a scale that puts a load on the server.
Rights to materials
The texts, photographs, logo and design of the website belong to Service S.D.S. SRL or are used with the permission of the rights holders. You may quote materials with a link to ritualprim.md. You may not copy them in full or use them in advertising or on other websites without our written consent.
Links to other websites
The website contains links to public services, maps, social networks and partner websites. Their owners are responsible for their content and their data processing rules.
Liability
We do our best to keep the website running without interruption and the information on it accurate, but we cannot guarantee that there will be no technical faults. If a form will not send, call 14000: we are available 24 hours a day. Ritual Prim's liability towards consumers is governed by the legislation of the Republic of Moldova and by the contract; these terms do not limit it.
Changes and applicable law
We may update these terms; the current version is always published on this page with its date. Relations connected with the website are governed by the law of the Republic of Moldova. If a dispute arises, we first try to resolve it by talking it through. You also have the right to contact the State Inspectorate for Non-Food Products Supervision and Consumer Protection (consumator.gov.md, tel. +373 22 515 151) or to go to court. These terms are published in Romanian, Russian and English; in the event of any discrepancy, the Romanian version prevails.
Contact details
Service S.D.S. SRL (Ritual Prim)
IDNO 1017600045417
Registered office: of. 9, 77/A Alexei Mateevici St., Stăuceni, Chișinău MD-4839
Office: 77A Alexei Mateevici St., Stăuceni, Chișinău
Telephone: 14000 (24 hours a day) · [email protected]
Version dated 21 September 2026.
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Bună ziua tuturor!!! Este trist și dureros cînd pierzi pe cineva drag în viata....Dar atât timp cît sistemul acesta, îmbrățișează suferința și moartea,nu putem face nimic. Am apelat la serviciile RITUAL PRIM, pentru repatrierea soției din altă țară (Italia ). Vreau să menționez că este o companie foarte serioasa și care se ține de cuvânt. Toate detaliile le-am vorbit doar pe telefon, au fost disponibili 24/24, ceea ce ține de acte-la fel sau ocupat ei, inclusiv la Ambasada. Aici in Moldova la fel, au fost disponibili si dispuși mereu sa ma ajute atunci cind aveam întrebări... Doresc ca nimeni să nu treacă prin astfel de momente, dar dacă și se întâmplă, atunci va recomand RITUAL PRIM - seriozitate, disponibilitate, eficiență si rapiditate!!!
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Хотим выразить искреннюю благодарность Ritual Prim за их профессионализм, чуткость и поддержку в столь тяжелый момент. Все было организовано на высшем уровне — сотрудники не только помогали и ориентировали на каждом шагу, но и проявляли настоящее сопереживание, как будто были частью нашей семьи, и разделили горе с нами. Их искреннее желание помочь и облегчить нашу утрату чувствовалось во всем. Спасибо вам за понимание, заботу и человечность. От всей души благодарим!
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Aș dori să-i mulțumesc lui Vladimir pentru munca excelentă în organizarea înmormântării la Hîncești. Totul a fost realizat rapid și cu profesionalism. Vladimir a avut grijă de fiecare etapă, iar mâncarea în caserole pentru parastas a fost la un nivel foarte bun. Se vedea că îi pasă de rezultat și că ne-a oferit sprijin adevărat într-un moment atât de dificil.
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O echipa excelenta, punctuala, și receptiva, cu servicii de 5+ stele. Mulțumim pentru suportul acordat, profesionalizmul si competența au ușurat grijile în clipele cele mai dureroase.
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Так уж получилось, что дорога дважды привела в компанию Ritual Prim. Очень отзывчивый персонал, любой вопрос решается очень профессионально. А зал на третьем этаже это восторг, витражные окна настолько огромны, что они тебя переносят в потусторонний мир. Рекомендую? Да! В самый сложный момент ребята организуют все!
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Bună ziua nam cuvinte este o companie de necrezut este pe nota 10+ Baetii sunt de treaba în orice ora vin Bravo sinca odată Bravo. VA MULȚUMESC DIN SUFLET PENTRU TOT.
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Exzellenter Service und respektvoller Begleitung. Ritual Prim -Bestattungsunternehmen hat den Angehörigen in Ihrer Trauerphase mit einem hervorragenden Service geholfen.Die Mitarbeitern waren jederzeit freundlich und einfühlsam , was den Abschied von dem geliebten Menschen etwas leichter machte.Der Organisation verlief reibungslos ,und alle Wünsche der Trauerfamilie wurden berücksichtigt.Die Angehörigen empfehlen das Unternehmen sehr und danken für die Begleitung
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Хочу выразить огромную благодарность агенту Володе за его профессионализм и внимание к деталям в организации эксгумации останков и перевозки их в Израиль. Он смог решить все вопросы доступным и адекватным образом, несмотря на сложность задачи. Благодаря его усилиям, мы смогли провести этот процесс без лишних затрат и стресса. Володя – настоящий профессионал своего дела, и я рекомендую его всем, кто нуждается в подобных услугах. Большое спасибо за ваше внимание и заботу!
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Благодарю Владимира и команду компании Ritual Prim, за оперативно и качественно проделанную работу (всю организацию взяли на себя, выполнили всё в кротчайшие сроки), за адекватную цену!!!. Рекомендую компанию Ritual Prim!!!
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Ritual Prim ритуальные услуги. Хочу выразить огромную благодарность. 17 марта прошли похороны моей мамы. Мы обратились в Ritual Prim для организации похорон.Всё было организованно до мелочей. Сотрудники работают чётко и слажено.Всё прошло в установленное время без опозданий.И отдельную Благодарность Владимиру за внимание,за отзывчивость
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Здравствуйте, невероятная компания, рейтинг 10+ Ребята помогают в любое время, приходят Браво, время от времени, Браво от сердца за все
Let us take it on
We will listen, explain calmly what happens next and arrange everything with care and without fuss
Around the clock, seven days a week